Nov 13, 2015
Bruce talks about how the new passenger service of Uber can be applied to the trucking industry to make the industry more attractive. Bruce talks about the importance good service and how technology plays out in the industry.
Jul 30, 2015
Become a star driver by building a network and increasing your customer base even as a company driver. Bruce dicusses how to increase your job security by surrounding yourself with stellar clients through building a tight network.
Jun 18, 2015
In this episode of The Lead Pedal Podcast Bruce offers some specific step that drivers can use to be better in front of their customers. With better customer skills drivers will get better runs therefore making more money.
Jun 3, 2015
In this episode of The Lead Pedal Podcast Bruce talks about the basics of customer service for drivers and offers tips on how they can improve their skills. Giving awesome customer service is paramount to being a true professional driver.